Tom's Key Reviews
Tom's Key Customer Reviews (13)
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About Tomskey.com Payment Method?
Tomskey.com supports payment methods that offer a money-back guarantee. These include Alipay, Mastercard, Paypal, and Visa. It's important to note that these methods provide a level of protection for consumers, as they can request a refund if the product or service does not meet their expectations. However, it's always recommended to check the terms and conditions of these payment methods and the website's return policy before making a purchase.
About Tomskey.com Prices and Cost?
Tomskey.com offers a variety of products and services related to spare car keys. The prices for some of their best-selling keys are as follows: Chrysler, Dodge, Jeep and Volkswagen Simple Key is priced at $109.95. The Simple Key Programming Kit for Ford & Lincoln is available for $89.95. The Nissan & INFINITI Simple Key Programmer for Smart Key is also priced at $109.95. These prices are subject to change and it's always best to check the website for the most current pricing. Tomskey.com is known for its innovative services like Key by Photo and DIY Programming, which offer fast and affordable solutions for spare car keys. They aim to provide substantial discounts off retail prices, making spare keys accessible and affordable for everyone.
About Tomskey.com Popular Products and Services?
Tomskey.com offers a variety of products and services. The website provides DIY spare keys for hundreds of makes and models, which are easy to program and save customers time and money. The process is simple: customers order a key kit online, program the key once it arrives, and then they're ready to go.
Among the best-selling keys are the Chrysler, Dodge, Jeep, and Volkswagen Simple Key, priced at $109.95, and the Simple Key Programming Kit for Ford & Lincoln, priced at $89.95. There's also the Nissan & INFINITI Simple Key Programmer for Smart Key, also priced at $109.95.
In addition to keys, the website also sells car accessories such as metal license plate frames and keyring tags.
One of the unique services offered by Tomskey.com is the Key-by-Photo technology. Customers simply snap a photo of their key, and Tomskey.com sends them a copy. This innovative service, along with the DIY programming, offers fast and affordable solutions for customers needing spare keys.
The website has received positive reviews from customers, who praise the ease of programming the keys, the fast shipping, and the money saved compared to dealership prices.
Please note that this information is based on the most recent data available and may be subject to change.
Tomskey.com Return Policy?
At "Tomskey.com", the Return Policy is tied to their Warranty Policy. They have partnered with CPS to provide coverage and replacement for any Manufacturer’s defects and Accidental damage (impact/ liquid) after 30 days from purchase. The warranty plan is 30 day refundable, after which refunds cannot be processed. The warranty cannot be transferred to other products. A warranty return can be denied if the replacement item has been tampered with, deliberately damaged, lost, stolen, or destroyed. All parts and components must be included in your salvage return. Products returned in improper packaging or are lost or damaged while in transit will be the customer's responsibility. Shipping is not refundable.
As for the Shipping Policy, they offer FREE ground shipping on orders over $94.00 and a $5.00 flat rate shipping for orders under $94.00 for the lower 48 states in the US. They also offer various expedited shipping options. For orders outside of the US lower 48 states (Alaska, Hawaii, and International), delivery timeframes are typically longer and shipping costs are higher. Rates are subject to change with shipping carrier changes and will vary slightly by location. Please note that all shipments using Basic International and Economy International from the US to Canada are subject to Canadian duty charges. UPS also charges a "brokerage fee" in addition to duty when bringing packages across the border. The fee usually ranges from $40-$80USD depending on the value of the shipment. Tomskey.com does not provide refunds or credits for the customs duty fee or USPS/UPS brokerage fees.
How can I contact Tomskey.com customer support?
For fastest service, questions can be sent via email to: help@tomskey.com. The goal is to respond within 1 business day, though depending on the volume of questions it may take longer. Alternatively, a form is available on the website where questions can be submitted directly.
How can I contact Tomskey.com for more information?
For the fastest service, questions can be sent to help@tomskey.com. Alternatively, a form is available on the website where inquiries can be submitted. Please note that the goal is to respond within 1 business day, but depending on the volume of questions, it may take longer. The physical address for Tom's Key Company is 12760 S Park Ave # 1104, Riverton, UT 84065-3445 and the contact number is (801) 877-5752. For domain-related inquiries, the telephone number is +1.4806242599. Please remember that these details are subject to change and it's always best to check the official website for the most current information.
What is the return policy of Tomskey.com?
Tomskey.com has a Warranty Policy that covers products for defects and accidental damage. The coverage includes replacement from any Manufacturer's defects and Accidental damage (impact/ liquid). The warranty is valid for 1-2 years depending on the selected plan. The warranty is refundable within 30 days of purchase. However, refunds cannot be processed after 30 days have transpired. The warranty cannot be transferred to other products.
In case of a warranty claim, the customer should reach out to CPS for processing of the purchased warranty after 30 days from purchase. For any claims prior to 30 days from the date of purchase, the customer should contact help@tomskey.com.
It's important to note that a warranty return can be denied if the replacement item has been tampered with, deliberately damaged, lost, stolen, or destroyed. All parts and components must be included in the salvage return. Products returned in improper packaging or are lost or damaged while in transit will be the customer's responsibility. Shipping is not refundable.
For all items without CPS warranty, these items will fall into Tom’s Key 90 Day Warranty. This covers Manufacturer defects and all issues related to manufacturer defects within 90 calendar days.
Please note that all warranty cases and final decisions regarding this warranty fall under the company’s discretion, and may supersede the rulings of the warranty if deemed fraudulent, out of order of a fair transaction, or any other reason.